Frequently Asked Questions

1.What is Alcyone Records?

Alcyone Records is an innovative digital record label that gives musicians the opportunity to publish their music work and land a record deal in minutes.

2. What music services do you offer?

We manufacture high-quality compact discs and vinyl records, we associate with physical and digital stores to make your music available globally, we offer promotional services that cover all of your publicity needs, and we do our best to place your song in films, video games, and on TV.

3. Why is Alcyone Records the best choice for me?

Because you receive all the advantages a record label has to offer including publicity, status, support, and the know-how from a highly oriented team of music specialists who are working with you individually and giving you the attention you deserve as an artist. Plus, you can save your time for more productive things like creating new music.

4. Why should I trust you?

Because we have the knowledge and expertise to guide you through the world of music business. Because we are musicians ourselves, we understand exactly what your problems are, and we provide you with the best professional services the market has to offer. Your success is always our top priority.

5. How does this work?

You are 5 steps away from your new record deal.
Create your account.
Choose your physical product.
Pick your promotional package.
Upload your songs and your artwork.
Choose a payment method and place your order.
That’s it. Straightforward and simple.
Your new album release is on the way.

6. What happens next? How should I use my account?

You can check and track your order through your account at any time.
You can reorder additional CDs whenever you need them and as many times as you’d like.
You will be able to see your sales statements and withdraw your money every six months.
You will be able to review all your promotional reports and statistics, including information, such as where most of your fans are based or in which music media channels your album was published (webzines & magazines).
You could ask our team for advice if you encounter a problem.
You can join our Closed Facebook Group to make new friends and chat with like-minded people like you, who share their dreams, wins, concerns, interests, and worries as you do, and you can ask their help, too.
You will receive our monthly newsletter with useful worksheets, tips, and hints that will help you with your music career in depth.
First aid coaching call: When you face a music crisis, you can use your free 15 min Skype call to talk to one of our music experts and get the support you need instantly.

7. Can I release my single or EP with you?

Absolutely, you can work with us whether you have a single, an EP, or an album. There is no limit to how many songs you prefer to release. We’ve got you covered.

 

😎 Do you offer booking or merchandising services?
Not at the moment, but we are working on adding those services soon.

8. Do you offer booking or merchandising services?

Not at the moment, but we are working on adding those services soon.

9. Do you have any restrictions regarding music genres?

No, we work with all music genres, from pop to rock, hip-hop and heavy metal. You are always welcome to submit your music to us.

10. I am under 18 years old, am I eligible to sign a record deal with you?

No, unfortunately you can’t sign a deal with us unless you are at least 18 years of age. However, if your parents agree with our terms and conditions, we may be able to make an exception. For more information about this case, please contact us at info@alcyonerecords.com.

11. I have just signed my record deal with you, is there something else that I have to do now?

No. From now on, you are in good hands, all the hard work is upon us. We will contact you only if we need additional information about your release. In the meantime, you can check your order from your account’s dashboard. If you need any help, you can contact us any time via email, telephone, or live chat box.

12. How do I get paid?

We will update your sales reports every six months. All you have to do is to sign in to your account, and go to the sales reports section to see the amount of money that is available to you at the moment. Then, you will choose if you would like to withdraw your money now or later.

13. Where does my money go on this record deal?

You pay only for the quantity of CDs that you want to take home, along with the ideal promotional plan that you believe will work for your album release. That’s it.

14. Where will my music be distributed?

Your music will be featured on all digital music platforms across the world, such as Spotify, iTunes, Amazon, Deezer, Google Play, and many more. Moreover, we will place your CDs in record stores, so we make sure that your fans can access your album almost everywhere.

15. I would like to purchase a product that is not listed on my account's options. What should I do?

If you prefer a special package for your CD that is not available on your account, please contact us and describe your desired product. We will do our best to deliver it to you.

16. Can I sign another record deal when I am working with you?

If you would like to enter into another record or music deal with any third party, company, or individual concerning the particular album release that we published, you must contact us first to discuss if such an option is possible for you.

17. I would like to release an album that contains a cover song. What should I do?

If you cover a song, remix a track, or your music contains a sample from another artist’s song, then you should obtain a license for it. Please inform us before you upload your album, and we will take care of it.

18. Do I have a contract with you?

Yes, when you place an order with us you agree with our Terms and Conditions, in which a contract is included. Please read carefully and make sure that you fully understand and agree with our Terms and Conditions before you enter into this deal. Before signing, it would be best to appoint a solicitor who is familiar with the music business.

19. How long does this contract last?

We work with an album for two years from the day of the release. This period is the minimum that you can stay with us. After this period, you are free to go, but we believe that you’ll stay with us for your next release as well.

20. What about my copyrights?

We deal with your copyrights to ensure that you receive all the benefits that an album release has to offer. If for any reason you want us to stop, please inform us at

21. What do I need to know before I upload my music?

You need to make sure that your music files are stereo WAV files.

22. What about my artwork?

Your artwork needs to be in a JPG or PNG file format, 3000 x 3000 pixels, with a resolution of 300 dpi. Please make sure that your artwork does not include any explicit content; otherwise, it will be rejected. If you encounter any problems, please contact us.